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Tenant Fees


Before Move In

  • Set up fee (50% +VAT (60%) of the agreed monthly rent)
  • Referencing up to two tenants (identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers/landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement.
  • Processing the application, associated paperwork and referencing.
  • Guarantors: Covering credit referencing and preparing a Deed of Guarantee as part of the Tenancy Agreement for one guarantor
    • Additional guarantor credit referencing £60 (incl. VAT) per guarantor
  • Permitted Occupier Fee
    • Explaining to any permitted occupier their rights and responsibilities towards the names tenant(s) and landlord as well as the provision of documentary guidance and assistance during the tenancy
  • Accompanied Check In
    • Preparing and Inventory and Schedule, of Condition of the property, explain how appliances function and taking meter readings for utilities and services.


Ending your Tenancy

  • Attending the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the security deposit
  • Collating information and preparing a reference for a future landlord or letting agent.


Other Fees and Charges

  • Where actions of the tenant results in the agent (or nominated contractor) attending the property, time to remedy the situation is charged at the prevailing rate of the contractor. A typical call out charge would be from £54 (+VAT)
  • Unpaid rent or returned payment interest at 4% above HSBC base rate or the landlords choice of bank, from the due date.
  • Professional cleaning (if required) is only charged where it’s necessary to return the property to the same condition as at the start of the tenancy min £16 (+VAT) per hour. This will be deducted from the security deposit.
  • Any further charges relating to the end of tenancy will be discussed in accordance with the schedule of condition at that time.
    • These deductions will be itemised and discussed with the tenant .


If you have any questions on our Fees, please ask a member of staff

Redress: This firm is a member of The Property Ombudsman (

Client Money Protection: This firm is a member of the NAEA Client Money Protection Scheme.


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